At Sri Building Supplies, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. Information We Collect
We collect information necessary to provide you with our premium timber doors and hardware. This includes:
- Identity Data: Your name and job title (if applicable).
- Contact Data: Delivery address, email address, and phone numbers.
- Transaction Data: Details about products you have purchased from us.
- Technical Data: Your IP address, browser type, and how you interact with our website via cookies.
2. How We Collect Your Data
We collect data through various methods, including:
- Direct Interaction: When you create an account, purchase a product, or contact us for a quote.
- Automated Technologies: As you use our website, we may automatically collect technical data about your equipment and browsing patterns.
- Third Parties: We may receive data from payment processors or delivery services to finalise your orders.
3. Use of Your Information
We use your information to:
- Process and deliver your orders for internal and external doors.
- Manage our relationship with you (e.g., responding to technical queries).
- Improve our website and customer service.
- Comply with legal and regulatory obligations.
4. Disclosure of Your Personal Information
We do not sell your data. However, we may share your information with:
- Service Providers: Delivery couriers and freight providers to get your products on-site.
- Payment Gateways: To ensure secure trade payments.
- Professional Advisers: Including lawyers, auditors, and insurers if necessary.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We use encrypted payment gateways for all transactions to ensure your peace of mind.
6. Your Legal Rights
Under Australian law, you have the right to:
- Access the personal information we hold about you.
- Correct any incorrect or out-of-date information.
- Opt-out of any marketing communications at any time.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Sri Building Supplies Address: Unit 4, 120 Gilba Road, Girraween, New South Wales
Email: sales@sribuildingsuppliers.com
Phone: 0404184429